March 2003 - Issue 15

LINKS

NYI's home

Generate Quotes

Contact Us


ARCHIVES

COMPANY NEWS

NYI.NET GETS A NEW LOOK, NEW FEATURES

WHAT'S UP ON WHATSDOWN?

NYI GETS THE SEAL OF APPROVAL


Q & A
WHY DOESN'T NYI UTILIZE BANDWIDTH FROM WILLIAMS AND COGENT?

DOES NYI MANAGE COLOCATED SERVERS?

ARE NYI'S IP BLOCKS PORTABLE?

HOW CAN I GET A PRICE ON A MORE COMPLEX ORDER THAT IS HARD TO PRICE OUT WITH THE QUOTE GENERATOR?


TIDBITS
YOU COULD USE SOME FRESHMEAT

DO YOU GOOGLE?


CLIENT SPOTLIGHT
Featuring NYI's Colocation client E-THEPEOPLE, a non-for-profit political debates site.


This month in an effort to support the Internet community, New York Internet has begun sponsoring dhtmlcentral.com.
Created by webmaster Thomas Brattli, today this site is one of the best resources for DHTML available online with over 10000 members.




Did you know that NYI regularly offers promotions for popular combinations of services? These are always dependent on our stock and availability, therefore, limited time only. Go here for more information.


COMPANY NEWS

NYI.NET Gets a New Look, New Features


As you may have noticed, NYI's website has undergone a complete redesign over the last couple of months. This was done to enhance usability, navigation and the overall experience of visiting the site. We have also added many features to not only upgrade the look of the site, but to make it a one stop portal for your data center and web hosting needs. Nearly every service combination and situation available has been accounted for in NYI's new and improved quote generators. An enhanced order request/request for proposal section for needs outside of the realm of the quote generators makes requesting more information a snap. The turnaround times for order requests with our new system are unparalleled and oftentimes individuals get calls or emails immediately. The key features include:

- Compressed images and graphics to facilitate speedier navigation
- Text only site for lower bandwidth applications (http://nyi.net/textonlysite/index.html)
- Enhanced sitemap (http://nyi.net/sitemap.html) for one stop navigation of the entire site
- Keyword area to assist in searching the site for specific needs
- Enhanced promo code system so special packages given by NYI sales reps can be viewed immediately and ordered securely online

This is yet another step on NYI's mission to revolutionize the means with which data center providers supply information and services to clients and potential clients. The new site design allows for quick and efficient access to information regarding all aspects of the colocation, dedicated server, or hosting experience and allows users to get pricing and availability in real time. At NYI, we continue to upgrade our offering every day and urge you to visit our website often and give us feedback on our efforts.

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What's Up on Whatsdown?

When a system of yours has trouble, it may be difficult to objectionably diagnose it unless you have the right tools. In an effort to help our clients have all the resources they need, we've set up a multi-use toolbox available at http://www.whatsdown.net/.

There you will be able to diagnose connectivity problems from multiple locations (not just from NYI's network), as well as port scan your system(s) for possible insecure services. In addition, we have a mail server test to identify if your mail server has an open relay which could add to the internet's already rampant unsolicited mail problem. Your system may get black-listed if you do not clear such problems up.

We are accepting suggestions on how to further improve this toolbox for network/system diagnosis/troubleshooting so if you have any ideas on how to improve it, please drop us a line at support@nyi.net and we'll try to accommodate you as best we can.

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NYI Gets the Seal of Approval

The New York Internet Company is proud to announce that last month it received the BBBOnLine Reliability Seal from the Better Business Bureau, the organization whose purpose is to report on reliability of businesses as well as alert consumers of any business "scams". Apparently, NYI has met all BBBOnLine Reliability participation and Better Business Bureau membership standards. Hey, we've told you we were good ;-)

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Q & A

Why Doesn't NYI Utilize Bandwidth from Williams and Cogent?

We do not utilize networks such as Williams and Cogent because of their reputation in the industry. While they are the cheapest wholesale bandwidth solution out there, they attract clients of an illegitimate nature; that is spammers, adult web hosts, irc servers, etc; and this causes their network to be undesirable at the more mission critical level. We maintain transit from only top tier providers such as UUNet, Genuity, Qwest, Allegiance Telecom, etc. as well as peering connection with public exchanges such as NYIIX.

In the long run, you will be much better off with non-Cogent bandwidth as it is sure to provide more stability and lower latency. There are companies out there that offer uncapped or unmetered bandwidth and claim a full 100 Mbps for your connection, but often times this is an oversold connection to a second or third tier provider. It is in your best interest, as a reputable, growing Internet company, to figure out your network utilization and put your servers on a good network with the correct amount of bandwidth allotted; rather than a poor network that makes unrealistic promises.



Does NYI Manage Colocated Servers?

Colocation solution implies that the client will provide the administration for his/her server while NYI is responsible for the stability and functionality of the network. The operating system installation (or reinstall) is as far as we will go; the rest of the administration must be done by your administrators remotely once the server is online.



Are NYI's IP Blocks Portable?

The IPs we assign are not portable, but will be swipped with your information, so if there are any problems, you will be the contact.

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How Can I Get a Price on a More Complex Order That is Hard to Price Out with the Quote Generator?

NYI offers Request for Proposal section where with the help of the Order Center, potential clients may submit their specific requests. NYI's sales staff will immediately work on it and reply to you.

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TIDBITS

You Could Use Some FreshMeat


Most of you probably know this site and have been using it since its creation. But for those who are still in the dark, if you need to find any software program for your unix or linux machine, the best place to find it is freshmeat.net. This site contains the largest open source software database with links added every day.


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Do You Google?

The secret is out - Google is the best search engine out there. And the most popular, too. There are many nuances connected with how it actually works and how to make sure your site is listed there. Here is an interesting article by "kpaul" from kuro5hin.org, that talks in depth about Google's ways.


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CLIENT SPOTLIGHT

E-thePeople

e-thePeople.org is a nonprofit electronic town hall. Started in 1998, e-thePeople hosts public debates on public policy issues and elections. e-thePeople's services - letters and petitions to government officials, forums and polls - are featured on hundreds of newspaper web sites, including the NY Daily News, The Dallas Morning News, and the Chicago Sun-Times.

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